Privacy Policy

This Privacy Policy is effective as of May 9th 2025.

Introduction
In this Privacy Policy together with “Terms & Conditions”, Cosmos-Hub explain how we collect and use any personal data we collect about you when you use our website. We are committed to ensure you that your privacy is protected when using our website, so please read the following carefully.

Definitions
Cookies: Cookies are small files stored on your electronic device.
Website: The website refers to: www.cosmos-hub.com
Service: The services refer to the website itself
Personal Data: Refers to the usage data that is collected by using this website and service.
Data Subject / The User: Refers to any individual (you) using this website and service.
Data controller: Refer to Cosmos-Hub (we, us, our, the company) as responsible for processing your data. We are the controller and are responsible for this website.

Types of data we collect

In order to provide and continually improve our website and our services we collect various types of data.

Data types:
While using the website and our service we collect different kind of data dependent on how you interact with our website.

a) Contact data
Contact data is collected when the user:

  • Fills out the “Book a Demo” form (name, email, phone, institution/company, study/project information)
  • Sending an email directly to us through our website.

With the data collected we may contact you with marketing or promotional material.

b) Usage and identity data
We collect information about how our website is used and accessed. This could be information such as your computers IP address, geographical location, gender, device type, browser type, how you interact with the pages on the website, the time you spent, the date and other diagnostic data. You allow us to collect this type of data by saying yes to our Cookie Statement when accessing our website the first time.

c) Tracking and Cookies
Cookies are files containing a small amount of data which may include an anonymous unique identifier. A cookie is sent to your browser from a website and stored on the device you are using. The data we collect and track is used to improve and analyze our website and services.
We use cookies and similar tracking technologies to track and maintain our website and services.

We inform you that you in the settings of your web browser, you can refuse all or some cookies from being collected. In continuation of this we inform you, that this in some cases may disable you from using certain parts of our website and services (e.g. the ‘Book a demo’ form). For more information about the cookies we use, please see the Cookie Statement.

How we collect personal data

We use different methods to collect data from and about you:

a) Direct interactions. Personal information you give us when filling in forms or corresponding with us by post, phone, email or otherwise.

b) Automated technologies or interactions. When interacting with our website, we automatically collect technical data about your equipment, browsing actions and user patterns. We collect this data by using cookies, server logs and other similar technologies. Please see our Cookie Statement for more details.

c) Third parties or publicly available sources
From this data source we mainly receive personal data about you from analytics providers such as Google Analytics, LinkedIn Analytics and Twitter Analytics.

What we use the data for

We only use your personal data as in accordance with the law. Most often we use the data for the following purposes:

  • To call or email you if necessary provide you with information about our services 
  • To provide and maintain our website and services
  • To gather analysis or other valuable information to improve our services and website
  • To detect, prevent and address technical issues

How long we keep your data

We retain your personal data for as long as we find it necessary for the purposes of which we collected it for and for the purposes of satisfying any legal, accounting or reporting requirements. We only keep data as long as it is reasonable necessary to meet our needs to answer queries, solve issues, improve the website or services and as long as we comply with legal requirements under applicable law(s). After this, your personal data will be deleted from all of our systems.

Your rights and our legal basis for personal data processing under the General Data Protection Regulation (GDPR)
As a user of this website, if you are a resident of the European Economic Area (EEA) you have the right certain data protection rights. These include:

  • To access, update or delete information we have collected and processed on you.
  • To have your information rectified if that information is inaccurate or incomplete.
  • To object to our processing of your personal data.
  • To request that we restrict the processing of your personal information
  • To be provided with a copy of the information we have on you.
  • To withdraw your consent at any time where we relied on your consent to process your personal information.

You can send a request regarding any of your rights by sending an email to info@cosmos-hub.com. To ensure that the request has been made by you, identification may be asked and in some instances legal authorities must be included. This is to protect your privacy. We will respond to your email as fast as possible and always within four weeks.

Changes in our Privacy Policy

We regularly update and review our privacy policy. This page was last updated on May 9th 2025. We reserve the right to make changes in our privacy policy and historic versions can be obtained by contacting us.

Questions

In case of any questions regarding our Privacy Policy please reach out to us as soon as possible. You can do this by using our information email below.

Contact Information
Location and postal address
Cosmos-Hub
20030 Century Blvd Suite 300
Germantown, MD 20874
USA

Email: info@cosmos-hub.com